Friday, 24 September 2010

A week of Orange history

On Monday the telephone system was not working.
On Tuesday I received a letter to say they want my LIVEBOX returned. 
On Wednesday the technician arrives bright and early 8h30... BUT I had previously cancelled him and have no wish to pay 99 euros for his intervention. However,  he wanted to know the story..telephoned his seniors, explained briefly that it is complicated but that the LIVEBOX works and recommends I keep the LIVEBOX and ignore the request.
On Thursday I continued to have internet facilities.
On Friday there is no internet facility, orange light flashing!!
Maybe it is an interim period before France Telecom connects a fixed line and I can use the two phones at appropriate times?
BUT IN ACTUAL FACT I think they have disconnected me from Orange Net Plus. 
I am on the verge of arriving at the shop with a picnic and flask of tea and insisting that I stay until they have sorted it to my satisfaction!
However on Monday first thing, I will telephone the distress number ... or is it the de-stress number or just 10 13 (think it in French please and not in English!!!!) as well as the telephone number of Orange assistance and try again.
The new conundrum for 'the dix-treize number' is that one must phone from the domicile (home telephone (hellooooo?  I am not connnected!!!) ... or from one's mobile telephone ... ( I resist to have a French one as I have a UK one) .   Donc, I will try from the telephone cabin as it won't accept the numero domicile for AsA from VdV.   AAAARRRRGGGGHHHH!

The best solution would be to cancel everything and start again and of course WAIT and buy a French mobile PAYE.... or maybe to go to another company! 

Oh I am a jaded LIME!

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