Saturday, 13 November 2010

Orange Saga is complete ... I HOPE

Yesterday after an hour on the phone plus with the technical help from Captain Sensible and a man called John from the English Speaking Orange Helpline who must both be praised profusely,  the internet LIVEBOX has been re-set, the internet phone has been re-set, the two phones are wired up correctly,  and it is all working with the original fti/ connexion number rather than the second one that they sent me.  Mysteries solved!  The conflict of having two contracts has been resolved!

I am still nervous about whether it will last.  However, I am assured that the Orange and France Telecom engineers did something on 10-11-10 and now it is all tickety-boo!   I've even had my first invoice!  Now, after 86 days, I can "phone for free" on the internet line or pay more on the landline.   What Choices, eh!


GaynorB said...

Congratulations and I'll keep my fingers crossed!

Carolyn said...

What an ordeal! I'm glad it's over and I hope everything goes well from here on.