Yesterday after an hour on the phone plus with the technical help from Captain Sensible and a man called John from the English Speaking Orange Helpline who must both be praised profusely, the internet LIVEBOX has been re-set, the internet phone has been re-set, the two phones are wired up correctly, and it is all working with the original fti/ connexion number rather than the second one that they sent me. Mysteries solved! The conflict of having two contracts has been resolved!
I am still nervous about whether it will last. However, I am assured that the Orange and France Telecom engineers did something on 10-11-10 and now it is all tickety-boo! I've even had my first invoice! Now, after 86 days, I can "phone for free" on the internet line or pay more on the landline. What Choices, eh!
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Captain Sensible and his Sweetpea offer a warm welcome to our readers.
We invite you to make comments as and when you wish.
2 comments:
Congratulations and I'll keep my fingers crossed!
What an ordeal! I'm glad it's over and I hope everything goes well from here on.
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